Résumé
I am currently employed at HumanCentric in Cary, North Carolina.
Last updated: June 26, 2010
Andrew G. Wirtanen (Contact Me)
WORK EXPERIENCE
HumanCentric
Human Factors Specialist (January 2008 to Present)
- Designed mobile user interfaces for a major mobile phone manufacturer on three different operating systems
- Moderated and designed usability testing studies with products such as mobile phones, websites and netbooks
- Analyzed and translated research data into practical applications for clients
- Served as a lab technician responsible for troubleshooting problems in the usability lab and preparing the lab or a mobile lab for other researchers
- Participated in data collection and analysis for an international research project on touchscreen gestures (see Gesture Research)
- Sample Clients: Cisco, Dell, HTC, Motorola, Samsung
Design and Usability Center at Bentley College
Research Associate (May 2006 to January 2008)
- Moderated usability testing sessions with websites, software, and physical products
- Facilitated the redesign of two Boston hospital intranets with prototyping and testing
- Conducted surveys, contextual interviews, and heuristic evaluations
- Sample Clients: Astrive, H&R Block, Putnam Investments, Roche Diagnostics, Upromise, Volkswagen
The MathWorks
Usability Intern (February 2007 to December 2007)
- Created and tested paper prototype designs for an intranet search engine redesign
- Participated in design reviews, usability edits, usability tests, surveys, and affinity diagramming exercises
- Designed and started a benchmark study to be used regularly for MATLAB (see Journal of Usability Studies)
Bose Corporation
Web Co-op and Intern (June 2005 to August 2006)
- Led initiative to diagram, develop, and design new department websites
- Created dynamic ASP web applications to access and present database data
- Gathered user requirements and created diagrams illustrating work operations
EDUCATION
Bentley College – Waltham, MA
Master of Science in Human Factors in Information Design (Graduated December 2007)
Coursework: Foundations in Human Factors, Testing and Assessment Programs, Field Methods, Prototyping, Managing a User-Centered Design Team, Advanced UI Design, Negotiating
Rochester Institute of Technology - Rochester, NY
Master of Science in Information Technology (Master’s Project in Progress)
Concentrations: Human-Computer Interaction, XML, and Management of Information Systems
Bachelor of Science in Information Technology (Graduated August 2004)
Concentrations: Web Development and Database
SKILLS
Applications
Morae, Camtasia, Microsoft Office, Photoshop, Dreamweaver, mySQL, Oracle
Languages
Java, Perl, SQL, ASP, PHP, XML, XSLT, JavaScript, CSS, XHTML
Operating Systems
Windows, Mac OSX, Linux, UNIX
Usability Methods
Usability Testing, Heuristic Evaluations, Cognitive Walkthroughs, Prototyping, Card Sorting, Surveys, Affinity Diagramming, Usability Edits, Design Reviews, Interviews, Personas, Scenarios
ACTIVITIES
- Volunteer at CHI ’06-’07, Aging by Design ’06, and Boston Mini UPA ’07
- Member of ACM SIGCHI, UPA, HFES, HFES Carolina and Tri-UPA
