Résumé
I am currently employed at HumanCentric in Cary, North Carolina.
Last updated: June 20, 2008
Andrew G. Wirtanen (Contact Me) WORK EXPERIENCE
HumanCentric
Human Factors Specialist (January 2008 to Present)
- Designed mobile user interfaces for a major mobile handset provider
- Moderated and designed usability testing studies with products such as mobile phones and Ultra-Mobile PCs
Design and Usability Center at Bentley College
Research Associate (May 2006 to January 2008)
- Moderated usability testing sessions with websites, software, and physical products
- Sample Clients: VW, Putnam, Upromise, H&R Block, Astrive, Cramer Online
- Facilitated the redesign of two Boston hospital intranets with prototyping and testing
- Conducted surveys, contextual interviews, and heuristic evaluations
The MathWorks
Usability Intern (February 2007 to December 2007)
- Created and tested paper prototype designs for an intranet search engine redesign
- Participated in design reviews, usability edits, usability tests, surveys, and affinity diagramming exercises
- Designed and started a benchmark study to be used regularly for MATLAB
Bose Corporation
Web Co-op and Intern (June 2005 to August 2006)
- Led initiative to diagram, develop, and design new department websites
- Created dynamic ASP web applications to access and present database data
- Gathered user requirements and created diagrams illustrating work operations
EDUCATION
Bentley College - Waltham, MA
Master of Science in Human Factors in Information Design (Graduated December 2007)
Coursework: Foundations in Human Factors, Testing and Assessment Programs, Field Methods, Prototyping, Managing a User-Centered Design Team, Advanced UI Design, Negotiating
Rochester Institute of Technology - Rochester, NY
Master of Science in Information Technology (Master’s Project in Progress)
GPA: 3.8/4.0, Concentrations: Human-Computer Interaction, XML, and MIS
Bachelor of Science in Information Technology (Graduated August 2004)
GPA: 3.73/4.0, Concentrations: Web Development and Database
SKILLS
Applications
Morae, Camtasia, Office & Visio, Photoshop, Dreamweaver, Director, mySQL, Oracle 9i
Languages
Java, Perl, SQL, ASP, PHP, XML, XSLT, JavaScript, CSS, HTML, DHTML, XHTML
Operating Systems
Windows 3.x-Vista, Mac OSX, Linux, UNIX
Usability Methods
Usability Testing, Heuristic Evaluations, Cognitive Walkthroughs, Prototyping, Card Sorting, Surveys, Affinity Diagramming, Usability Edits, Design Reviews, Interviews, Personas, Scenarios
ACTIVITIES
- CHI ‘06-’07, Aging by Design ‘06, and Boston Mini UPA ‘07 volunteer
- Member of ACM SIGCHI, UPA, HFES, HFES Carolina and Tri-UPA.
