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Bonobos CEO Andy Dunn is someone who gets it. He understands that the value of Twitter for businesses is not to reach out to new customers, but it’s more about listening to your current customers. As Dunn says, the signal-to-noise ratio on Twitter is very low, and Twitter is more of a tool to open [...]
The Fasten Seatbelts to the World project is aimed at identifying cultural differences in Europe to prevent barriers in communication and cooperation. They made this fun video detailing some of the dos and don’ts. Many of them surprised me! The action starts at 1:00 and continues till about 4:00. One thing that surprised me about [...]
In addition to this site and CodBall, I am now actively writing for Research-Inspired Design, which was launched along with the new HumanCentric website. Research-Inspired Design is the HumanCentric blog, where the whole company (usability specialists, industrial designers, graphic designers, software engineers, and interaction designers) share our thoughts on user experience. Check it out, and [...]
Jared Spool (UIE) is always fun to listen to, and his latest work of art, “Revealing Design Treasures from the Amazon” is now on Slideshare. In the presentation, Spool introduces Amazon.com as a unique place on the Internet, where strange things happen, like the reviews for Tuscan Whole Milk, 1 Gallon, 128 fl oz. Some [...]
Boston has a very strong usability community, which every year turns out in great numbers to their own annual “Mini-UPA” conference in the spring. It’s called Usability & User Experience and it actually has grown to compete with the national UPA conference. A couple of my former peers at Bentley (@jledwell and @kaniasty) created a [...]
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Andrew Wirtanen has been on the web since 1998. He was born on Cape Cod, is a huge baseball fan, and currently lives in North Carolina. More »
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