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Do you know anyone who is still saving up for an iPad? I bet you don’t. That ship has sailed. The iPad did not really disappoint, but it never proved itself as a necessity. Sure, I’d like one to keep on my living room table, but I’d much rather have the new Kindle. But, I [...]
Netflix will lay off 50 tech support workers not because of the recession, but because they simply don’t need them. The Los Gatos-based company claims that their Web-based player is so easy to use that they don’t need all of the tech support staff that they hired. While this is clear proof that usability can [...]
Here’s a funny Disney mock-instructional video about how to set up a home theater system: As silly as the video is, tech companies could actually learn a lot from it. Goofy encounters a wide variety of usability issues. Many companies (e.g. Dell) conduct out-of-the-box studies to ensure a good user experience. Some companies (like Bose) [...]
It’s taken a year and a half, but Apple has finally made the Apple TV (40GB $230; 160GB $320) worthwhile. Most of my original complaints are no longer valid, though I was correct in the device’s initial failure to grasp only but a niche market. With version 2 of the device, Apple has changed very [...]
Last year, I predicted that Apple TV was going to fail. While I still may be right, my thoughts on the device have changed dramatically. This weekend, I was listening to the latest UIE podcast (SpoolCast Crew Episode #6) and the panel was talking about Apple TV’s failure. The group cited the obvious reasons (it’s [...]
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Andrew Wirtanen has been on the web since 1998. He was born on Cape Cod, is a huge baseball fan, and currently lives in North Carolina. More »
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