OK/Cancel Buttons on the Web
I’m a member of ACM SIGCHI (Special Interest Group on Computer-Human Interaction) and I had a great time recently at CHI ’09 in Boston. Recently, all members of ACM received a postcard with instructions to vote in the board elections. The postcard directed members to a website similar to this:

I had to enter my PIN twice. Why?
Well, the right button is typically used to continue. I saw “Return” and I figured this web page was probably authored by a developer, because “Return” often means the same as “Enter” (i.e., keyboards have a key labeled either “Return” or “Enter” and it does the same thing). I didn’t read the sentence below because it was under the buttons, so I didn’t think it was applicable to them.
Election Services Corporation, you need to fix this. You’re probably going to get a lot of emails from the SIGCHI community anyway, since things like this bother us. I would suggest having one “Login” button vertically aligned with the text box and a “Cancel” text link underneath the button where the “Return” sentence is.
More OK/Cancel references:
- Primary & Secondary Actions in Web Forms (lukew.com)
- OK-Cancel or Cancel-OK? (useit.com)




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