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Early Human Factors Driver Attention Research

From the Human Factors archives comes a very interesting video of early research conducted on Route 128. With all of my trips between Bentley College and Cape Cod over the past couple years, I used this stretch of road quite a bit. Fortunately, I didn’t have a helmet obstructing my view every couple seconds.
This early [...]

Top 5 Election ‘08 YouTube Videos

The 2008 election is the first to harness the power of user-generated content. The Internet is causing a renewal of interest with young voters unlike any Rock the Vote movement could provide. I thought it would be interesting to compile some of my favorite pro-candidate YouTube videos.

“We Are The Ones” by Will.i.am
Will.i.am was the [...]

Firefox 3: A Few of the UI Improvements

The Mozilla Foundation is to browsers what Apple is to computers. Mozilla has learned how to question existing paradigms and improve upon existing designs. I’ll admit that I thought Firefox 2 was nearly perfect from a UI perspective (from a performance perspective, not so much).
Here are a few examples on how Firefox 3 continues to [...]

Customer Service in the Information Age

Over the past month, I have been buying a lot of stuff for my new apartment and getting settled. While most everything has gone smoothly, I have had to contact customer service a few times and I’ve been overall disappointed with how companies have handled my relatively small issues.

Case 1: Oxo
I’m a big fan of [...]

Cooper: Let’s Step Up and Create a Partnership with Developers

The Interaction Design Association (IxDA) held its first annual conference last month at the Savannah College of Art and Design (SCAD). While I did not attend, I’ve been watching some of the talks from the conference via Perpetual Productions on Brightcove. One of the most inspiring talks at the conference was by Alan Cooper (author [...]